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How 988pk Handles Your Personal Information

Your account details, payment activity through JazzCash, Easypaisa, and Raast, and the way you access the platform on your phone — all of it is handled with care.

Account Data ProtectionPayment Privacy — JazzCash, Easypaisa, RaastMobile Device SecurityYour Right to Request Changes
988pk How 988pk Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption to data in transit and at rest, including the payment credentials tied to your JazzCash and Easypaisa wallet connections. Account access is protected by OTP verification on login, which means an unrecognised device attempting to sign in requires a code sent to your registered mobile number before it gets through.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear these through your browser or mobile settings at any time.

Account Security

OTP-based login means your account stays locked to your registered number. Any suspicious sign-in attempt from an unrecognised device triggers a verification step before access is granted.

Data Retention

Active accounts retain full transaction history. If you close your account, personal data is held only for the period required by applicable financial regulations before deletion.

Third-Party Sharing

Payment processors handling your Easypaisa or Raast transactions receive only the data needed to complete your deposit or withdrawal — nothing beyond the transaction itself.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send your data request or privacy concern directly to our support address. We aim to respond to all data-related queries within a reasonable timeframe.
Live Chat Use the live chat window inside your account to raise a privacy question. Our team can confirm what data is held and guide you through a deletion or correction request.
Account Settings Some data — like your contact number or linked JazzCash details — can be reviewed and updated directly from your account settings without contacting support.

Common Questions About Your Privacy

If something is not covered here, reach out through live chat or email and we will point you to the right answer for your account.

We hold your name, contact number, registered email, and payment identifiers — such as your JazzCash or Easypaisa account number — along with your transaction history and device session logs.

Yes. Reach out via live chat or email with your account details and we will prepare a summary of the personal data tied to your account.

Contact details and linked wallet numbers can be updated via account settings. For changes to identity documents already submitted for verification, contact support directly.

We share data only with payment processors — like the rails behind your JazzCash or Raast transfers — and only what is strictly needed to process your transaction. We do not sell your data.

Once your account is closed, personal data is retained only for the period required under applicable financial record-keeping rules, then deleted. You can contact support to confirm the timeline.

Payment credentials tied to JazzCash, Easypaisa, and Raast are encrypted both in transit and at rest. We do not store full wallet PINs — only the reference identifiers needed to route your transactions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.